Leading Remote Teams

Remote working can add extra challenges for employees. It may feel harder to collaborate on projects, difficult to build structure and put systems in place, and for some it can feel isolating at times.

So, in this episode, Emily Whitmer, Learning & Development Team Leader at Southwest Airlines, explains that when leaders in learning design manage remote teams, it can help their employees have the best possible work experience.

Emily provides tips on how to build a ‘remote ecosystem’, explains why psychological safety is so crucial in remote teams, and shares her views on asynchronous work.

Plus, she explores the similarities and differences between in-person and remote working and shares a ton of fantastic image and video tips that you simply can’t miss!

Learning points from the episode include:

• 0:00 – Introduction
• 1:38 – Introducing Emily Whitmer
• 2:25 – How she first became involved in remote work
• 4:39 – Defining success in remote team leadership
• 8:03 – One tip for image and video creators working remotely
• 10:11 – Sharing useful information
• 11:53 – Defining remote work
• 13:52 – The role of asynchronous work
• 15:44 – Psychological safety in remote work
• 25:10 – Emily’s favorite image and video tools
• 29:32 – What does video have over written text?
• 36:16 – The benefits of ‘water cooler’ chats in remote work
• 38:04 – Onboarding in a remote workspace
• 41:45 – Emily’s speed round questions!
• 47:19 – Emily’s final take

Important links and mentions:

• TechSmith Academy: Learn how to use and create better images and videos (for free): https://academy.techsmith.com/
• Connect with Emily on LinkedIn: https://www.linkedin.com/in/emilywhitmer/